JobzMall Community Rules & Guidelines

Effective Date: January 1, 2020

A core value here at JobzMall is to put our members first. J​ obzMall offers a safe platform for communities to discuss, connect, and share in an open environment pertaining career, jobs and much more. ​Violence, harassment and other similar types of behavior discourage people from expressing themselves, and ultimately diminish the value of global public conversation. Our rules are to ensure all people can participate in the public conversation freely and safely.

Unwelcome content

Content is prohibited if it:

  • Is illegal
  • Is involuntary pornography
  • Is sexual or suggestive content involving minors
  • Encourages or incites violence
  • Threatens, harasses, or bullies or encourages others to do so
  • Is personal and confidential information
  • Impersonates someone in a misleading or deceptive manner
  • Uses JobzMall to solicit or facilitate any transaction or gift involving certain goods and services
  • Is spam

Our approach to policy development and enforcement philosophy

JobzMall is reflective of real conversations happening in the world and that sometimes includes perspectives that may be offensive, controversial, and/or bigoted to others. While we welcome everyone to express themselves on our service, we will not tolerate behavior that harasses, threatens, or uses fear to silence the voices of others. We have the JobzMall Rules in place to help ensure everyone feels safe expressing their beliefs and we strive to enforce them with uniform consistency. Learn more about different enforcement actions​.

When it comes to enforcing these ​rules​, we are committed to being:

  • Fair​ – we will enforce our rules impartially and consistently, considering the context involved.

  • Informative​ – we will inform you about actions taken against your account and why.

  • Responsive​ – you can appeal decisions that have impacted your account.

  • Accountable​ – we will be transparent about actions we take to promote healthy public conversation, including by publicly reporting the metrics we are using to measure health and by publishing a regular transparency report around violations of our ​rules​.

Our policy development process

Creating a new policy or making a policy change requires in-depth research around trends in online behavior, developing clear external language that sets expectations around what’s allowed, and creating enforcement guidance for reviewers that can be scaled across millions of users.

While drafting policy language, we gather feedback from a variety of internal teams as well as our Trust & Safety Council. This is vital to ensure we are considering global perspectives around the changing nature of online speech, including how our rules are applied and interpreted in different cultural and social contexts. Finally, we train our global review teams, update the JobzMall Rules, and start enforcing the new policy.

Our enforcement philosophy

We empower people to understand different sides of an issue and encourage dissenting opinions and viewpoints to be discussed openly. This approach allows many forms of speech to exist on our platform and, in particular, promotes counterspeech: speech that presents facts to correct misstatements or misperceptions, points out hypocrisy or contradictions, warns of offline or online consequences, denounces hateful or dangerous speech, or helps change minds and disarm.

Thus, ​context matters​. When determining whether to take enforcement action, we may consider a number of factors, including (but not limited to) whether:

  • the behavior is directed at an individual, group, or protected category of people;
  • the report has been filed by the target of the abuse or a bystander;
  • the user has a history of violating our policies;
  • the severity of the violation;
  • the content may be a topic of legitimate public interest.

Has the report been filed by the target of the potential abuse or a bystander?

Some content may seem to be abusive when viewed in isolation, but may not be when viewed in the context of a larger conversation or historical relationship between people on the platform. For example, friendly banter between friends could appear offensive to bystanders, and certain remarks that are acceptable in one culture or country may not be acceptable in another. To help prevent our teams from making a mistake and removing consensual interactions, in certain scenarios we require a ​report​ from the actual target (or their authorized representative) prior to taking any enforcement action.

Does the user have a history of violating our policies?

We start from a position of assuming that people do not intend to violate our Rules. Unless a violation is so egregious that we must immediately suspend an account, we first try to educate people about our Rules and give them a chance to correct their behavior. We show the violator the offending content, explain which Rule was broken, and require them to remove the content before they can share again. If someone repeatedly violates our Rules then our enforcement actions become stronger. This includes requiring violators to remove the content and taking additional actions like verifying account ownership and/or temporarily limiting their ability to share for a set period of time. If someone continues to violate Rules beyond that point then their account may be permanently suspended.

Enforcement

In short, We have a variety of ways of enforcing our rules, including, but not limited to:

  • Asking you nicely to knock it off
  • Asking you less nicely
  • Temporary or permanent suspension of accounts
  • Removal of privileges from, or adding restrictions to, accounts
  • Removal of content

Enforcement and Appeals

If you want to appeal for an enforcement decision taken by JobzMall, please contact us by sending an email to ​[email protected], with as detailed as you can.

Note: we may need to change these rules from time to time in order to support our goal of promoting a healthy public conversation. The most current version is always available at ​https://about.jobzmall.com/​legal.